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Crystal Creamery

Crystal Creamery

crystalcreamery.com
What is your customer experience with Crystal Creamery?

Crystal Creamery Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Crystal Creamery has a 3.1 star rating from 8 reviews, with consumers mostly neutral and a mixed distribution of positive and unfavorable experiences.

Positive Feedback

Many reviewers praise the local product quality and flavor, noting the milk and some dairy items are enjoyable and that store layout and product variety are valued.

Negative Feedback / Risk Areas

  • Repeated reports of milk and cream spoiling before expiration and chemical or bleach-like tastes.
  • Leaking or hard-to-open containers and excess liquid in cottage cheese creating waste and mess.
  • Customers request inspections, refunds, and better customer service for quality concerns.

Key Takeaways for Future Customers

  • Check Crystal Creamery reviews and inspect products on purchase for spoilage or packaging defects.
  • Keep receipts and ask retailers about refunds if milk spoils early; contact customer service promptly.
  • Expect generally good flavor but be aware of recurring quality and packaging complaints.
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Media from reviews

Crystal Creamery - Chocolate milks that tastes like bleach or something
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Show reviews that mention
milk bleach dates chocolate chocolate milks chocolate milk quality child problem taste
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Ashley J Rto

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Chocolate milk tastes like cleaner bleach or something and I bought 2 gallons

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I bought 2 gallons of your chocolate milk yesterday dates are good and they taste like bleach or cleaner of some sort

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Ashley J Rto

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Chocolate milks that tastes like bleach or something

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Crystal Creamery - Chocolate milks that tastes like bleach or something

I bought 2 crystal creamery chocolate milks yesterday. Dates are good, but both taste like bleach, and my grandson was up half the night puking.

We have always bought this, and so I know something is wrong with it.

I'm 10 miles out of town from the store and highly disappointed. I have the milk and want it inspected.

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Loss:
$12
Cons:
  • Something bad in the milk cleaner of some kind

Preferred solution: Full refund

User's recommendation: Sip milk before letting kids drink it

Anonymous

Your milk

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I am talking about the milk the milk that I brought went bad 5 days before it said, it's hard enough for family to buy milk in this economy and now a full gallon of milk went bad! This will not go unnoticed and I'm very upset!

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User's recommendation: Please watch what you buy

Cherrity L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Leaking containers

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We have used crystal single serving milk containers at the school where I work for many years. There has been one consistent issue: the containers leak.

Without fail, there is milk running all over the floor of my cooler units. We have to clean up the puddles almost daily after a delivery. They switched cartons for a while during the shortage, and leaks were not an issue.

Since they resumed doing whatever it is they are doing now, it's a constant mess. If I had a different supplier I could go to, I would.

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Preferred solution: Id like them to fix the problem. we lose between 4-8 containes with every delivery

User's recommendation: the product is good, the containers are garbage

Anonymous
map-marker Union City, California

Quality of milk

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I just wanted to say how much I love this milk! I have been lactose intolerant, but I can drink this milk with no problem! The taste reminds me of the milk I used to drink as a child!!

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User's recommendation: I would highly recommend this milk!

Resolved
Deborah R Lcj

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Complaint about their milk

Contains 1 confidential file for company representatives
Updated by user Aug 05, 2024

Company fixed the issue and I have been provided with apology. I received a coupon in the mail which I appreciate very much but I found out after I purchased another half gallon of milk that it wasn’t your fault and I apologize for that.

It’s my refrigerator I guess I still had it turned down to a lower setting for the past winter. The next milk I bought went bad too and it wasn’t your brand (which I have no problem with it’s always good quality) so I’m sorry for my mistake.

Original review Jul 28, 2024

I bought a half gallon of your Crystal milk because the brand I normally buy was out. Your milk had an expiration date of 8/05 and it went bad already!!

Thats a week early!!

Im very unhappy and I had to use gas to go buy more milk. Im very low income I cant afford stuff like this to happen plus Im very good about keeping it refrigerated and not leaving it out any longer than a minute.

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User's recommendation: Just because it’s costing you more doesn’t mean it’s better!

Anonymous
map-marker El Dorado Hills, California

Milk spoils 7 days before expiration date

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Since the first of 2024 in Sacramento County, Crystal's milk spoils way before the expiration date. When I've asked several merchants about this they say somethings going on at the factory...

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Veatrice Idk

Best Brand Ever!

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This milk is the only milk I've been able to drink directly poured from the carton, in my whole life. It's always so clean and fresh, and doesn't leave a weird 'film' on your tongue or on the roof of your mouth.

It can also be drunk at room temperature - just plain amazing milk. Stores, restaurants and families come to our local store and clear out the cooler to take this milk, cottage cheese, and sour cream home with them because the producers truck doesn't travel to their areas.

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User's recommendation: Please leave some for others, no fair taking it all!

Steve B Qsi

Lack of cottage cheese in store

My name is Steve. I have been a lifetime consumer of cottage cheese.

My mother would go to the store when we were kids and my brothers and I would fight over the cottage cheese. We always bought the yellow container of cottage cheese. Quite a few years ago, they changed the recipe. I did not like it and I told them so.

I went years without eating cottage cheese until I found yours. Its the best cottage cheese Ive ever had. Awesome. Now I cant find it in the store where I shop.

The WalMart in Rocklin California. Almost every time I go in there they are completely out or just have 1 container. Please bring more to this store.

I would buy many if available. Thank you

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Preferred solution: Nothing

Anonymous
map-marker Suisun, California

I got some cream from Safeway that was sour upon opening

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I had two bad experiences with packaging where I had to use a knife to get the cream out

They kindly gave me a coupon for the sour cream

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Jett Nkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My opinion

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Of all the ice cream available at Walmart, Crystal Vanilla Ice Cream has the best taste...also the best price. Definitely beats Breyers or Dryers brand, and Blue Bunnie is supposedly not even real ice cream.

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User's recommendation: If you are buying ice cream at Walmart go for Crystal brand.

Anonymous
map-marker Orland, California

Cherry chocolate chunk ice cream

A few nights ago I purchase Crystal ice cream in Magalia, Ca. It was "gritty".

I also bought rocky road, it was fine.

Info from underside of carton:

12/28/22

PLT #06-153

18:32

I would appreciate a replacement 1/2 gallon...

Mary Crone

15053 Jack Pine Way

Magalia, Ca 95954

northwren@***.com

Ps

Will you PLEASE bring back "Internut" flavor!!

It was many years ago and I just LOVED it!!

Pistacio ice cream with macadamia nuts , fudge ribbons, and white chocolate chunks. It was "to die for"!!!

Thanks!!

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User's recommendation: Crystal promptly mailed me coupons to replace the "gritty" ice cream!!! I have no complaint about their customer service and I still love their ice cream..

Anonymous
map-marker El Dorado Hills, California

Crystal ice cream thawed and re-frozen.

I would like to purchase more. Until this problem is addressed and solved, I will not.

Thank You,

Jim S.

cell: 530-957-****

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User's recommendation: Check for shrunken carton lid.

Anonymous
map-marker Sacramento, California

Flavor location maple nut

Where can I find Maple Nut Ice cream... have went to Save More & they have no idea what's going on....

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Cesar F Pvo

Chemical in milk

Milk had chemical taste n I puked my guts out Someone at your plant is ruining your business , I know its the military or retired from the military

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Preferred solution: Let the company propose a solution

1 comment
Guest

I don't believe you..

Anonymous
map-marker Sacramento, California

Bad milk Best Buy feb 21

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BMy gallon of fat free milk spoiled in 2days after opening. Usually buy organic but there was no fat free at store so bought regular fat free.

Wondering why organic has much longer date then regular. Would like refund.

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User's recommendation: Buy organic

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